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Ivanka Milosevic's Documents
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Ivanka Milosevic's Documents
Ivanka Milosevic's Documents
Capacity Management Handbook, Monitor, Analyze, Tune, Manage Demand and Plan Your Organizations IT Capacity Demands Best Practices Handbook - Ready to Use Bringing Theory into Action
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ISO IEC 20000 Foundation Complete Certification Kit - Study Guide Book and Online Course
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SaaS and Web Applications Specialist Level Complete Certification Kit - Software as a Service Study Guide Book and Online Course
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Support Center Complete Handbook - How to analyze, assess, manage and deliver customer business needs and exceed customer expectations with help desk, support center and service desk
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Case Studies in Project, Program, and Organizational Project Management
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ITIL V3 Foundation Complete Certification Kit - 2009 Edition: Study Guide Book and Online Course
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ITIL V2 Plan and Improve (IPPI) Full Certification Online Learning and Study Book Course - The ITIL V2 Practitioner IPPI Complete Certification Kit
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ITIL V2 Support and Restore (IPSR) Full Certification Online Learning and Study Book Course - The ITIL V2 Practitioner IPSR Complete Certification Kit
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The ITIL V3 Factsheet Benchmark Guide: An Award-Winning ITIL Trainers Tips On Achieving ITIL V3 And ITIL Foundation Certification For ITIL Service Management, Second Edition
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ITIL Service Manager Exam Preparation Course in a Book for Passing the ITIL Service Managers V2 Exam - The How To Pass on Your First Try Certification Study Guide
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ITIL V3 capability module operational support and analysis : exam prep study guide : how to pass on your first try : ensure your ITIL certification now with study notes and ITIL practice questions & exam tips
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ITIL V2 Foundation Complete Certification Kit: Study Guide Book and Online Course
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ITIL Practitioner Agree and Define (IPAD) All-in-one SLA Exam Guide and Certification Work book; Define, Implement, Manage and Review Service Level Agreements ... level Management and Financial Management
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ITIL Practitioner Support and Restore (IPSR) All-in-one Help Desk Exam Guide and Certification Work book; Define, Implement, Manage and Review Service ... Incident Management and Problem Management
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The ITIL V3 Service Management Awareness Pocket Guide - The ITIL V3 Pocket Toolbook: A Quick Reference Guide to all the processes and activities for Improving Quality and Speed
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ITIL V3 Release, Control and Validation (RCV) Full Certification Online Learning and Study Book Course - The ITIL V3 Intermediate RCV Capability Complete Certification Kit
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ITIL V3 Foundation Bridge Certification Exam Preparation Course in a Book for Passing the ITIL V3 Foundation Bridge Exam - The How To Pass on Your First Try Certification Study Guide
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Disaster Recovery and Business Continuity IT Planning, Implementation, Management and Testing of Solutions and Services Workbook
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Nastanak čistilišta
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